Frequently asked questions
Catering and Bar
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Q. Do you have preferred Caterer(s)?
A. No, you are welcome to use any external caterer but they must be fully insured and registered as such. The majority of local caterers are already registered with us, any new caterers must complete a registration process and are welcome for a site visit during this process. There is no charge for registration.
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Q. Can we hire food trucks / mobile food operators / ice cream vans?
A. Yes there is a designated area next to the Pavilion. We ask all mobile food operators to comply with External caterer registration process if they wish to access and use the commercial kitchen. Access to services should be requested in advance. All mobile food operators must remove all their own waste.
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Q. Do you provide tableware?
A. We provide flutes, wine glasses and water glasses for the tables, and your chosen Caterer will provide cutlery and crockery. Some caterers provide table clothes and napkins. For those who do not, we can provide details of linen hire companies - you may find it cheaper to buy new table clothes. Our tables are 6ft round (120" table clothes to cover table legs) and we recommend up to 10 guests seated per table.
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Q. Can we bring our own alcoholic drinks, bubbles, wine, beer etc?
A. No, we do not offer a corkage option like some venues. We have a fully stocked bar at local pub prices, with wide range of house spirits, premium spirits and beers, along with good selection of Scottish craft gins and malt whisky. We can arrange any special order wines, spirits, beers with at least 8 weeks prior notice. You are not permitted to consume your own drinks within the licensed areas - this includes the Hooley, Sitooterie, Pavilion areas and in the grounds.
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Q. Can we provide our own food for guests for dinner, or the evening buffet food?
A. No, the kitchen is insured for use by registered External caterers only.
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Accommodation
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Q. What time can we check in and what time is check out?
A. Your guests are welcome to arrive from 16.00 and check out is 10.30am on day of departure. It is possible to request early check in and/or later check out time, please ask at the time of booking as this will be subject to availability and there is an additional charge.
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Q. What do I need to bring for staying in the accommodation?
A. All bedding and towels are provided, and the guest rooms in Netherdale House have their own tea and coffee making facilities, hair dryer and ironing board and iron is available. In the Coach House there is fully kitted out kitchen along with plenty crockery, cutlery, glasses for 24 guests. There is an oven and hob, microwave, fridge freezer, dishwasher, washing machine and iron with ironing board. We provide tea, coffee, sugar etc. hand soap, dish clothes, tea towels, fairy liquid, bin bags, dishwasher tablets, and cleaning products. We provide kindlers and logs for the log burner and fire pit. There is a large charcoal BBQ and cooking utensils. We recommend that you bring your own robes / beach towels and flip flops for using the hot tub.
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Q. Can we bring roll down / camp beds?
A. We do not allow additional beds due to fire regulations, however travel cots can be used. Please let us know so we know total occupancy of your guests staying over the Wedding weekend in case of an emergency.
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Q. Can we bring Camper Vans and tents to stay over?
A. We do not allow overnight stays in Vans or Tents as we do not have a license for this, nor do we have the hook up / toilet waste disposal available.
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Q. Can we bring our pets?
A. Dogs are very welcome (max two please) please bring their own beds to use in the living room area of the Coach House - they are not permitted upstairs in the Coach House or in any of the bedrooms. Whilst outside please keep them on a lead at all time outside as we have peacocks, red squirrels, ponies and sheep.
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Q. Can we bring and consume our own drinks in Netherdale House?
A. No, you are not permitted to bring your own drinks and consume in the snooker room, deveron lounge, drawing room and dining room and the house is fully licensed. We can stock the Deveron lounge bar and provide staff upon request with advance notice.
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Parking
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All friends and family staying, day and evening guests and Suppliers (Photographer, Hair and Make up, Bands etc) should park their vehicles in the carpark to the rear (20 metres) of the Hooley. Strictly no parking is permitted around the front or back of Netherdale House. This is for everyone's safety and to ensure clear access for emergency vehicles at all times. The only exception is Catering vans - there is a designated space for them at the kitchen entrance of the Hooley. For drop off / collection (suitcases, dresses & kilts, flowers, equipment and goods) the Private Entrance signed posted Deliveries Only can be used, please return vehicles to carpark after dropping off. The Gate should be closed after use.
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